At Lunawarehouse.com we are here to help you with any questions you may have. You can reach a Specialist via Live Chat or call us toll free at 1-866 241 9895. View our contact details here, otherwise select one of the policy sections on the left hand side or below.
We accept MasterCard, Visa, American Express, and Novus (Discover). We also offer Paypal and Google Checkout as other payment methods.
Since we ship from multiple distribution centers, the items on your order may arrive at separate times. In accordance with our payment terms, items scheduled to ship are billed in full at time of order.
If your order was scheduled to ship within 30 days, and you were billed in full at the time of order, but your order has not shipped within 30 days, please contact customer service at 1-866-241-9895 should you have any questions.