Shipping Info

LunaWarehouse.com ships every order placed with a value over $99, free of charge! This shipping promotion covers only the continental United States and Canada. If your order is under $99 there will be a $15.00 shipping fee applied.

Special Canada promotion - No Broker, Duty or Tariff Fees on Select Lines*

The Shipping Process

When you place your order, you will receive an order confirmation via email which contains a link to your order status. Be sure to click this link to check your current order status. Your order status will tell you your tracking number and which carrier is delivering your product once it has shipped.

Alaska and Hawaii

We do provide shipping to Alaska and Hawaii with a simple flat rate shipping surcharges. Our shipping rate for these areas is $50.

* We do not ship products overseas.

* Some fixtures are too large to be sent by normal shipping methods and must be sent by freight carriers. In some situations, additional shipping costs could be incurred. We will contact you to advise you of this before your order is processed as it does not qualify for free shipping. Freight shipments cannot be sent to Hawaii or Alaska. If there is a question if your fixture falls into this category or you need assistance with special shipping arrangements, please call us at 1-866-241-9895.

* Typical time in transit is 3-5 business days for US customers and 4-7 days for our Canadian customers. Please allow 1-2 days processing time before an order is shipped.

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